Privacy Policy

Last updated: October 24, 2026This Privacy Policy explains how Council of Vacation Property Certification (CVPC), operated by OBHOA (Outer Banks Homeowners Association), handles information in connection with cvpc-us.com, certification inquiries, and related communications.

1. Contact us

For privacy questions or requests, email info@cvpc-us.com, call 252-491-8765, or write to CVPC, Post Office Box 392, Powells Point, NC 27966, USA.

2. Information you provide

When you request information, submit a form, contact us by email or telephone, or use live chat, you may provide your name, email address, telephone number, property address, number of properties, owner or manager status, and the contents of your message. If you request an assessment, additional property information, photographs, inspection records, or operating information may be needed for that service.

Please do not send payment-card details, passwords, identity documents, guest records, or confidential financial files through a general inquiry form or live chat. Ask CVPC for an appropriate transfer method before providing sensitive documents. Only provide information you are authorized to share.

3. Information collected through website technology

The website uses hosting, security, analytics, advertising, and live-chat services. These services can receive technical information such as IP address, browser and device information, page addresses, referring sources, approximate location derived from an IP address, timestamps, and interactions with pages, forms, or links. Cookies, pixels, local storage, and similar identifiers may be used.

Website technology includes Google Analytics and Google Tag Manager, Meta/Facebook advertising technology, and tawk.to live chat. Google and Meta may use website-interaction information to measure advertising and, depending on settings, permissions, and applicable requirements, support personalized advertising or remarketing on other websites and apps. Clicking a related-business link does not by itself guarantee that a later advertisement will be shown.

4. How information is used

Responding to the inquiry or service you requested.
Arranging and administering property assessments and related communications.
Maintaining accurate service, certification, and correspondence records.
Operating, securing, troubleshooting, and improving the website.
Understanding website use and measuring advertising effectiveness.
Responding to complaints, correcting records, and meeting applicable legal obligations.

An inquiry about certification is not an automatic subscription to marketing from rental, construction, or other affiliated businesses. Inquiry details are used for the service requested. Unrelated promotional follow-up requires your separate request or choice. Advertising-technology processing described above is separate from sharing the contact details in your inquiry.

5. Who may receive information

Information may be available to authorized CVPC and OBHOA personnel handling the requested service and to providers supporting hosting, communications, forms, live chat, analytics, advertising, security, or administration. Relevant information may also be provided to an assessor or service provider where needed to carry out your request. We may disclose information when required by law or reasonably necessary to protect rights, investigate misuse, or address security issues.

Related businesses do not receive inquiry details for unrelated marketing merely because they share an affiliation. If you ask us to refer you to another business, relevant details may be shared to fulfill that request. Third-party technology providers may also process information under their own policies and settings.

6. Public property and certificate information

Property descriptions and verification records intended for public display may include a property address, assessment scope, grade, certificate identifier, inspection and expiry dates, and status. A public record should not be treated as a private communication. Confidential owner contact details and operating documents should not be included in a public certificate record. Contact CVPC if you believe a public record contains an error or information that should not be public.

7. Your choices

You can manage cookies through your browser and review advertising choices offered by Google and Meta. Blocking some technologies may affect website or chat functionality. Browser controls and advertising settings have different effects and may not prevent every type of collection.

To stop optional promotional messages, use the unsubscribe method provided or contact us. Service communications needed to answer an existing request or administer an assessment may still be necessary.

8. Retention and security

Retention depends on the purpose of the information, an ongoing inquiry or service relationship, record accuracy, dispute resolution, security, backup arrangements, and applicable legal requirements. Contact us to ask about a particular record or request deletion. Some records may need to be retained for legitimate administrative, legal, or security reasons. No internet transmission or storage system can be guaranteed completely secure.

9. Privacy requests and international processing

Depending on your location and applicable law, you may have rights concerning access, correction, deletion, copies of information, objection, withdrawal of consent, or certain advertising-related uses. Send requests to info@cvpc-us.com. We may need to verify your identity and understand the request before responding. Rights and exceptions depend on the applicable law. Providers may process information in the United States or other countries where they operate.

10. Children, external sites, and updates

This website is intended for adults researching property services or accommodation. It is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

Certificate directories, rental managers, association pages, construction businesses, stores, and other linked websites may have different operators and privacy policies. Review their policies before submitting information, booking accommodation, or making a purchase.

We may update this notice to reflect changes in services, technology, or requirements. The date above identifies the latest revision. This notice describes website and inquiry handling; any additional notice supplied for a particular service also applies to that service.